This is expected because the passwords for your staff user account and login keychain no longer match.

Click OK when done, then close the Keychain Access app.Īfter resetting your University of Waikato password and logging back into your account, you might see an alert that the system was unable to unlock your login keychain.

This is the password you have just recently reset for your account.

Enter the new password for your account in the New Password field and Verify fields.

This is the password you were using before it was reset.

Enter the old password for your account in the Current Password field.

Choose Change password for Keychain 'login'.

Open the Keychain Access app which is in the Utilities folder of your Applications Folder.

If you are able to log in using your old account password, you will need to do the following to update the Keychain with your new password: If you don't know your old password, the solution is to create a new login keychain.

If you know your old password, use that password to update your existing login keychain That's because your login keychain is still using your old password. It might also tell you that the system was unable to unlock your login keychain. Either create a new login keychain or update it with your new password.Īfter you or your ITS Service Desk resets the password of your UoW staff account, your Mac might ask you to update your keychain password or enter the password of your login keychain. The password of your Mac OS user account might not match the password of your login keychain. If you’re having issues after you update your Waikato password, your Mac keychain may be the issue. This keychain is unlocked automatically when you log in to Mac OS and is referred to in Keychain Access menus as the 'login' keychain. Your default keychain has the same password as your login password. You start with a single keychain, which is created automatically the first time you log in to your Mac OS user account.

A keychain can store all your passwords for applications, server and websites. Keychains was introduced with Mac OS 8.6 and are what Apple's password management system is referred to.

Keychain password reset